Refund Policy

1. Refund Eligibility

To be eligible for a refund, your item must be returned within 7 days of purchase. The item must be in original, unused condition with all original packaging and documentation.

Items showing signs of wear, damage, or modifications will not be eligible for refunds. We also reserve the right to refuse refunds on items that have been used or installed.

2. Non-Refundable Items

The following items are non-refundable:

• Items installed or used after purchase
• Items with visible signs of use or damage
• Consumable items and electrical supplies used to completion
• Custom or special order items
• Items returned without original packaging and documentation
• Items purchased on clearance or final sale basis

3. Refund Process

To request a refund, please follow these steps:

1. Contact us with your order details and reason for refund
2. Provide photos of the item and original packaging if requested
3. Receive return shipping instructions
4. Ship the item to us in original condition
5. Item inspection will be done upon receipt
6. Refund approval within 5-7 business days
7. Refund credit issued to original payment method within 7-10 business days

4. Defective Items

If you receive a defective item, please contact us within 48 hours of delivery. We will provide you with return shipping instructions at no cost to you. Upon verification of the defect:

• Full refund or replacement will be offered
• Return shipping will be covered by us
• Expedited replacement shipping may be available

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or received in damaged condition. We recommend using a tracked shipping method to ensure your package reaches us safely. Please ensure items are properly packaged to avoid damage during transit.

6. Warranties

Refunds do not affect the manufacturer's warranty that comes with your product. If your item is still under manufacturer warranty, you may contact the manufacturer directly for repairs or replacement.

7. Contact Us

If you have questions about our refund policy or wish to initiate a return, please contact us: