Last updated: June 2026 · Ships across India
Order processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed the next working day.
For large appliances such as televisions and refrigerators, please allow up to 3 business days for processing, as items undergo packaging inspection before dispatch.
Delivery timeframes
| Product type | Estimated delivery |
|---|---|
| Smartphones & small electronics | 5–7 business days |
| Gas stoves & kitchen appliances | 6–8 business days |
| Televisions (up to 45″) | 6–9 business days |
| Large appliances (refrigerators, ACs) | 7–12 business days |
Timelines are estimates and may vary due to courier delays, weather, or local holidays. Remote pin codes may require additional transit time.
Shipping charges
- Free Shipping on all orders above ₹5,000
- Orders below ₹5,000: flat charge of ₹99–₹399 based on product weight and delivery location
- Remote or non-standard areas may incur additional charges — you will be notified before dispatch and can cancel if needed
Serviceable areas
We ship to all serviceable pin codes across India. To confirm delivery availability at your location before placing an order, contact us using the details below.
Payment
All orders require prepaid online payment. Cash on delivery is not available. We accept UPI, net banking, debit/credit cards, and other online payment methods available at checkout.
Installation support
Products requiring installation (ACs, large TVs, refrigerators) — our team will contact you within 24–48 hours of delivery to schedule a free installation visit.
Customers outside our local service area will be connected to an authorised service centre near them.
Order tracking
Once your order is dispatched, a tracking link is sent via SMS/WhatsApp to your registered mobile number. You can also contact us directly with your order ID for a status update.
Damaged or incorrect items
- Report the issue within 48 hours of delivery
- Share photos or a short video of the damaged packaging and product
- We will arrange a replacement or refund as per our return policy
Damage reported after 48 hours of delivery cannot be processed.
Failed deliveries
If a delivery attempt fails due to an incorrect address or unavailability, the courier will make one re-attempt. After two failed attempts, the order is returned to us. Re-shipping charges will apply for rescheduled delivery.